DATA AND INFORMATION PRIVACY TERMS

 

 

A. GENERAL INFO

 

1. Anchor Point Diner Company is committed to ensuring all your personal data are managed professionally and with the utmost care and in compliance with all applicable data protection laws. Part of this commitment is to ensure that there is transparency about how we process personal data.

 

This page explains our Data Privacy:

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• What data are we processing?

• Why are we processing and what do we do with it?

• Whether we will share it with anyone else;

• How we keep your data safe; and

• Your rights.
   

We hope that you find this Data Protection Policy helpful. If you have any questions, please don’t hesitate to contact us.

 

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B. WHO WE ARE AND OUR CONTACT DETAILS

 

1. We are Anchor Point Diner Company (APDC), and our registered office address at Suite 609, Globe Telecom Plaza Tower II, Pioneer Highlands, Pioneer cor. Madison Sts., Mandaluyong City, Metro Manila, Philippines. Our Phone number is (02) 719 2691
    

2. We are Anchor Point Foods Corporation and our registered office address is at Victor Templo St. Brgy. IV, Mataasnakahoy, Batangas, Philippines.  Our phone number is (043) 461 2634
    

3. Anchor Point Diner Company (APDC) is a partnership between Mr. Rogelio Tempo Jr. and Col. Bernie Miaque. APDC handles all upcoming branches and franchise of “Anchor Point Diner” (APD) Brand in the Philippines (except APD Mataasnakahoy, Dagatan, Tanauan, Sto. Tomas, upcoming APD Lemery, and The Outlets - LIMA).
    

4. Anchor Point Foods Corporation (APFC), currently handles “Anchor Point Diner” Brand in Mataasnakahoy, Dagatan, Tanauan, Sto Tomas, and upcoming branches in Lemery and The Outlets – LIMA. APFC is owned by Mr. Rogelio Templo Jr. who’s also the owner of Anchor Point Diner Brand, Anchor Point Diner Systems for operating restaurants and commissaries, POS, trade secrets, and recipes and all intellectual property associated with those systems. APFC’s business is the maintenance of these said systems, employment, training, analysis, and coordination with owners of restaurants (franchisees) in providing support and implementation of standards needed to operate their independently-owned businesses as Anchor Point Diner.
    

5. Because the nature of the franchising and operation relationship between APDC, APFC and APD franchisees involves the prescription of certain procedures and policies as well as the use of prescribed information systems, we believe that, in relation to personal data concerning your application, APDC and APFC are joint “data controllers “and  “data processors” for the purposes of the General Data Protection Regulation (Republic Act. No. 10173 – Data Privacy Act of 2012).
    

6. Please contact us for inquiries and concerns about your data:
    

           Office: Anchor Point Diner Company                              Office: Anchor Point Foods Corp.
           Phone: (02) 719 2691                                                         Phone: (043) 461 2634
           Email: apd.sanrafael@bgm-corporation.com                  Email: anchorpoint.foodscorp@gmail.com

 

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C. YOUR PERSONAL DATA

 

1. We collect your personal data when you:

   • Purchase for delivery

   • Join pomo that require your personal information (e.g. Raffles /  online promos)

   • Inquire or apply for a franchise.

   • Apply for work as an employee of Anchor Point Diner.
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2. Typically, our immediate data collection includes your name, address, contact number, email, Facebook contacts, age, gender, educational background, and current work status.
    

3. For approved franchisees, we also collect some confidential financial information such as the banks you use, current savings, number of credit cards you use, some assets and insurances, and general income statements.
    

4. We may also collect info from our website which requires you to fill up inquiry forms. These may include the browser you are using, operating system, the website you are accessing our site, pages you visit on our website, date of your visit, Internet Protocol (IP) address assigned to you by our Internet Service Provider (ISP). We may also collect information using cookies (please see cookies ins section D). We may also collect any personal information you allow to be shared or part of your public profile on a third-party social network.
    

5. Our offices (both APFC and APDC), as well as restaurants of our franchisees, have operational CCTV as part of our security and protection. It is, therefore, possible that images of you may be captured by the said devices.
    

6. Your photographs and/or videos may be used for documentation and promotional purposes.
    

a. How do we use your personal data and what is the applicable lawful basis?​

 

1. Where you have consented, we may provide you with marketing information about our products and services, the products and services offered by APFC, APDC or our franchisees and the products and services of selected partners. In addition, we will keep you informed of events that we think will be of interest to you.
    

2. We may process your information to ensure that you are provided with all the benefits as customers or employees of APD and clients of APFC and APDC.
    

3. We may process your information to comply with our legal obligations.
    

4.  We may process your information to allow us to pursue our legitimate interests including:
    

   • analyzing our performance and the performance of our franchisees and employees in delivering services and products to you;

   • market research, training and the administration of our website;

   • the prevention of fraud or other criminal acts;

   • undertaking credit checks for finance;

   • complying with requests from you including if you exercise any of your rights noted in this Data Protection Policy;

   • the purpose of corporate restructure or reorganization or sale of our business or assets;
      

5. Enforcing our legal rights or to defend legal proceedings and for general administration purposes.

 

b. Will we share your personal data with any third parties?

 

1. We may share your personal data with APFC or APDC to the owner of the Anchor Point Diner at which you are a customer, client or employee and, if you visit another Anchor Point Diner or other establishments under these offices, and to the franchisee who operates that restaurant.
    

2. We may disclose your information to third-party service providers for the purposes of providing services to us or directly to you on our behalf. When we use third-party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.
    

3. If the franchisee of the restaurant at which you are a customer or employee sells its business to a third party, we may transfer your information to that third party to ensure that it can continue to provide you with the services that you expect to receive as a customer or employee of Anchor Point Diner.

4. We may transfer your data to the government or other official bodies for the purposes of complying with legal obligations, for enforcing our rights, or for the prevention or detection of a crime.

 

c. How long do we keep your data?

 

1. if you have expressed an interest in buying Anchor Point Diner products or services or other products and services from our selected partners, we will retain your contact details and related information concerning your inquiry for 1 year from the date that we last had contact with you.
    

2. If you have purchased promotional items or participated in any promotion of an Anchor Point Diner, if you have purchased Anchor Point Diner goods or services or if you have purchased goods or services from our selected partners, we will keep the data relating specifically to that purchase (e.g. order forms, invoices, and related correspondence) for 6 years from the date of the contract.
    

3. If you inquire or apply for the franchise of the brand, we will keep your records as stated in section 1 for 1 year.
    

4. Voice recordings of telephone calls, CCTV images and data shall be kept for a maximum of 6 months unless we have a good reason to retain such information for a longer period. This might be because of a contractual dispute or an injury suffered by you or another person.
    

5. If you have requested that we do not send you marketing information we will always retain sufficient information to ensure that we remember to comply with your request.
    

6. All of the periods stated in this section may be extended if there is a legal requirement to do so.

 

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D. COOKIES

 

1. We use Cookies on our website. A cookie is a small text file that is placed onto your computer (or other electronic devices) when you visit our website. This enables us to monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider.
    

2. You can set your browser not to accept cookies, however, some of our website features may not function as a result.
    

3. For more information about cookies generally and how to disable them you can visit: www.allaboutcookies.org.

 

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E. DATA SECURITY

 

1. We have adopted the technical and organizational measures necessary to ensure the security of the personal data we collect, use and maintain, and prevent their alteration, loss, unauthorized processing or access, having regard to the state of the art, the nature of the data stored and the risks to which they are exposed by human action or physical or natural environment. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database.
    

2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorized access.
    

3. where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

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F. LINKS TO OTHER WEBSITES

 

1. Our website may contain links to and from other websites (e.g. social media sites such as Twitter, Flickr, YouTube, and Facebook). Unless we own such websites, we accept no responsibility for the way in which they process your personal data. You are recommended to check the privacy policy of each website before you submit any personal data to it.

G. SOCIAL PLUGINS

 

1. In the coming future, we may use so-called social plugins (buttons) of social networks such as Facebook, Google+ and Twitter.
    

2. When you visit our websites, these buttons are deactivated by default, i.e. without your intervention, they will not send any data to the respective social networks. Before you can use these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies. Please see section 4 for further details regarding our use of cookies.
    

3. After their activation, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser and incorporated in the website.
    

4. After activation of a button, the social network can retrieve data, independently of whether you interact with the button or not. If you are logged on to a social network, the network can assign your visit to the website to your user account.
    

5. If you are a member of a social network and do not wish it to combine data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the buttons.
    

6. We have no influence on the scope of data that is collected by the social networks through their buttons. The data use policies of the social networks provide information on the purpose and extent of the data that they collect, how this data is processed and used, the rights available to you and the settings that you can use to protect your privacy.

 

H. YOUR RIGHTS

 

1. Your right to access data.
    

2. We always aim to be as open as we can and allow people access to their personal information. Where we hold your personal data, you can make a ‘subject access request’ to us and we will provide you with:

   • a description of it;

   • an explanation of why we are holding it;

   •  information about who it could be disclosed to; and

   • a copy of the information – unless an exception to the disclosure requirements is applicable.
      

3. If you would like to make a ‘subject access request’ please make it in writing to [the DPO whose contact details are set out above] and mark it clearly as ‘Subject Access Request’.
    

4. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
    

5. Unless you agree at a different time, we will complete your subject access request within one month.
    

6. The right to stop marketing messages.
    

7. You always have the right to stop marketing messages. We will usually include an unsubscribe button in any marketing email. If you do wish to unsubscribe, please just click the unsubscribe button and we will promptly action that request. Alternatively, you can update your marketing preferences by contacting us at any-time.
    

8. Right to be forgotten.
    

9. If we hold personal data about you, but it is no longer necessary for the purposes that it was collected and cannot otherwise be justified, you have the right to request that we delete the data.
    

10. The right to restrict data.
     

11. If we hold personal data about you and you believe it is inaccurate you have the right to request us to restrict the data until it is verified. You also have the right to request that the data is restricted where you have a right to it being deleted but would prefer that it is restricted.
     

12. Transferring your personal data.
     

13. Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, as set out under section 3, you may ask us to provide you with a copy of that information in a structured data file to you or to another service provider. We will action this request, usually by sending the data in a CSV file.
     

14. The right to complain.
     

You always have the right to complain to the personal data regulator, the ICO. You may also be entitled to seek compensation if there has been a breach of data protection laws.

 

I. POLICY UPDATE
 

This Policy was last updated on February 18, 20202.